Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

Welcome to AI Tools Courses ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aiprofessionalcourses.com and purchase our educational courses and services.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account on our website
• Purchase courses or services
• Subscribe to our newsletter
• Contact us through our contact form or email
• Participate in surveys, promotions, or feedback requests

The personal information we may collect includes:

• Full name (first and last name)
• Email address
• Phone number
• Billing address and shipping address
• Payment information (processed securely through third-party payment processors)
• Account credentials (username and password)
• Profile information and preferences

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Device type (desktop, mobile, tablet)
• Pages viewed and time spent on pages
• Referring website or source
• Click-through and navigation patterns
• Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience and collect information about how you use our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Authenticate your account and maintain your session
• Analyze website traffic and user behavior
• Deliver personalized content and advertisements
• Improve our website functionality and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features of our website.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery and Account Management

• Process and fulfill your course purchases and enrollments
• Create and manage your user account
• Provide access to purchased courses and educational materials
• Send course-related communications and updates
• Provide customer support and respond to inquiries
• Verify your identity and prevent fraud

2.2 Communication and Marketing

• Send promotional emails about new courses, features, and special offers
• Deliver newsletters and educational content you have subscribed to
• Conduct surveys and gather feedback to improve our services
• Send administrative information such as policy updates
• Personalize marketing communications based on your interests

2.3 Website Improvement and Analytics

• Analyze website usage patterns and trends
• Monitor and improve website performance and functionality
• Develop new features and enhance existing services
• Conduct research and statistical analysis
• Test new features and optimize user experience

2.4 Legal and Security Purposes

• Comply with legal obligations and regulatory requirements
• Enforce our Terms and Conditions and other policies
• Protect against fraudulent, unauthorized, or illegal activity
• Resolve disputes and troubleshoot problems
• Protect the rights, property, and safety of our users and third parties

3. Information Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including:

• Payment processors (for secure payment transactions)
• Email service providers (for sending communications)
• Cloud hosting providers (for data storage and website hosting)
• Analytics providers (such as Google Analytics for website analytics)
• Customer support platforms
• Marketing and advertising partners

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (such as subpoenas, court orders, or warrants)
• Government or regulatory requests
• Protection of our legal rights and interests
• Investigation of potential violations of our policies
• Detection, prevention, or addressing of fraud or security issues

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the acquiring or successor entity. We will notify you of any such change and how it affects your personal information.

3.4 Consent

We may share your information with third parties when you provide explicit consent for such disclosure.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure storage of data on protected servers
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection and privacy practices
• Regular backups and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

• The duration of your relationship with us
• Legal, regulatory, tax, or accounting requirements
• The need to resolve disputes or enforce our agreements
• Legitimate business purposes

When your information is no longer needed, we will securely delete or anonymize it in accordance with applicable data protection laws.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive a copy in a portable format.

6.2 Correction and Update

You can update or correct your personal information through your account settings or by contacting us directly.

6.3 Deletion

You may request deletion of your personal information, subject to legal obligations and legitimate business purposes.

6.4 Opt-Out of Marketing

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in our emails or by contacting us. Please note that you will still receive transactional emails related to your account and purchases.

6.5 Cookie Preferences

You can manage cookie preferences through your browser settings or our cookie consent tool when you first visit our website.

6.6 Do Not Track

Some browsers have "Do Not Track" features. Currently, there is no industry standard for responding to such signals, and we do not respond to Do Not Track requests.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

7. Children's Privacy

Our services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will take immediate steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer your information internationally, we implement appropriate safeguards to ensure your information receives adequate protection, including:

• Standard contractual clauses approved by relevant authorities
• Ensuring service providers are certified under recognized privacy frameworks
• Implementing technical and organizational security measures

9. Third-Party Links and Services

Our website may contain links to third-party websites, plugins, and applications. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

We may integrate third-party services such as social media platforms, payment processors, and analytics tools. These services may collect information about you according to their own privacy policies.

10. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at the email address provided below. We will verify your identity before processing your request.

11. European Economic Area (EEA) Rights

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR), including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing your information includes consent, contractual necessity, legal obligations, and legitimate interests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or prominent notice on our website
• Obtain your consent if required by applicable law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

13. Contact Us

14. Consent

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this policy, please discontinue use of our website immediately.

Thank you for trusting AI Tools Courses with your personal information. We are committed to protecting your privacy and providing you with high-quality educational services.